Refund & Cancellation

Institute of Digital Studies (IDS)
A Subsidiary of Cybershield Technologies Pvt. Ltd.

Last updated: 31 March 2015

At the Institute of Digital Studies (IDS), we are committed to delivering high-quality educational services. However, we understand that situations may arise where students may need to cancel their registration or withdraw from a course. This document outlines our refund and cancellation policy in detail.

1. Registration & Admission Cancellation


Non-refundable registration fee: INR 1000

Students are eligible for cancellation within 7 days of the registration date, provided that:

  • The student has not been assigned to any batch
  • The student has been assigned a batch but has not attended any classes

In both cases, a full refund (excluding the INR 1000 registration fee) will be issued after deducting applicable 18% GST.

2. Active Students – Post Batch Allotment


A student is considered “active” after attending at least 3 classes and making the first installment payment.

ConditionRefund Eligibility
Attended up to 4 classesEligible for up to 25% refund of tuition (excluding registration fee), subject to management approval.
Attended 5 or more classesNo refund applicable.

All refunds are subject to 18% GST deduction.

3. Active & Ongoing Students


  • “Active & ongoing” means attended classes for 1 month or more and paid all due installments.
  • A formal written request must be submitted to the Operations team.
  • No refund for EMI-based payments.
  • No refund if course is paused for future resumption; however, fees may be adjusted.

All refunds are subject to 18% GST deduction.

4. One-Time Payment Students


Eligible for partial refunds as per the below matrix:

Duration / Classes AttendedRefund % (Excl. Registration Fee)
Up to 8 classes or 1 month50%
Up to 16 classes or 2 months25%
More than 24 classes or 3 monthsNo refund

All refunds are subject to 18% GST deduction.

5. Discounted / Promotional Enrollments


  • Refund of INR 1000 is applicable within 7 days of registration, provided no classes have been attended.
  • No refund if 3 or more classes have been attended or 1 month has passed (whichever is earlier).

6. Refund Processing Timeline


  • If refund is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

7. Cancellation by IDS


IDS reserves the right to cancel any course or batch due to unforeseen circumstances. In such cases:

  • Full refund (excluding third-party charges) will be issued within 10 business days.

8. Policy Exceptions


  • Fees once paid are non-transferable to another course, batch, or student.
  • No refund for missed classes or partial participation.
  • No refund for violation of IDS’s code of conduct or policies.

9. Right to Amend


This policy may be updated without prior notice. The latest version will always be available on our website.